Payment Policy

Payment Options

At Zaavio.com, operated by Roziyo Trading Private Limited, we prioritize a secure and seamless checkout experience for your lifestyle needs. All transactions are processed in Indian Rupees (INR ₹).

Cash on Delivery (COD)

Shop Now, Pay Later

We understand the importance of trust when buying personal care and tech gadgets online. That's why we offer Cash on Delivery on eligible orders. You pay only when the item reaches your doorstep.

How COD Works:

  • Select Cash on Delivery at checkout.
  • Complete your order with your accurate shipping details.
  • Our delivery partner will collect the cash payment upon handing over the package.
  • To ensure a smooth delivery, please keep the exact amount ready or use UPI with the delivery agent if available.

Important COD Terms:

  • COD availability depends on your pincode and the specific product category (e.g., high-value electronics).
  • For security, all COD orders are verified via OTP or an automated confirmation call.
  • Please ensure someone is available at the address to receive the package.
  • Refunds for returned COD orders are processed securely via bank transfer or UPI, as detailed in our Refund Policy.

Order Confirmation

After successfully placing your order on Zaavio.com, you will:

  • View an instant order summary page.
  • Receive a confirmation email with your order details within minutes.
  • Receive an SMS notification on your registered mobile number.

Your confirmation includes:

  • Unique Order ID
  • List of lifestyle/tech items purchased
  • Shipping Address
  • Expected Delivery Timeline
  • Payment Summary

Note: If you do not see a confirmation email in your inbox, please check your spam/junk folder or contact support.

Refunds & Cancellations

We believe in fair and transparent policies. For detailed information regarding product returns or order cancellations, please review:

Approved refunds are typically credited within 5-7 business days via your preferred bank method.

Payment Support

If you face any issues with payment verification or have questions about your bill, our support team is ready to assist.

Reach Us At:

  • Email: info@zaavio.com
  • Phone: +91-9891355197
  • Support Hours: Monday to Saturday, 9:00 AM to 6:00 PM IST
  • Office Address: Office No. 505, Tower-2, SG Alpha Tower, Sector-9, Vasundhara, Ghaziabad, Uttar Pradesh, 201012, India

When contacting us regarding payments, please keep your Order Number handy for faster resolution.

Merchant Information

  • Legal Entity: Roziyo Trading Private Limited
  • GSTIN: 09AAKCR0819D1ZG
  • Registered Office: Office No. 505, Tower-2, SG Alpha Tower, Sector-9, Vasundhara, Ghaziabad, Uttar Pradesh, 201012, India

Thank you for shopping at Zaavio.com. We are committed to providing you with a secure, transparent, and premium shopping experience!